This explains our policy regarding the personal data you provide to us when making a purchase, making an
enquiry, or signing up to our marketing communications.
Information you provide is collected and stored securely by ONSO Ltd (Registered Company No. 11580022) whose
registered office at 6 Station View, Hazel Grove, Stockport SK7 5ER, United Kingdom. Tel: [+44 0844 549
9888] e firstname.lastname@example.org We are registered as a data controller with the Information Commissioner’s Office
(Ref No. ZA439077).
What information we collect
The information we collect depends on whether you have made a purchase, made an inquiry or signed up for our
marketing communications. Typically, we will collect your name, address, organisation, email address, phone
number, IP address, credit/debit card or other payment details, and social media profiles. The information
may also include details of visits to our website and the location of your device. We may verify or
supplement this information with data publicly available from other sources.
How information about you will be used
We collect this information to enable us to fulfil our contract with you, to contact you following an
enquiry you have made, to keep you informed of products, services and offers which are likely to be of
interest, to understand our customers’ preferences and provide better-tailored services, to maintain our
accounts and records, to carry out payment card verification, and to comply with our statutory obligations
to account for tax and VAT. We will usually keep this information during the time of your involvement with
our services, and usually for a period of 6 years afterwards. For marketing communications, we will keep
this information until you unsubscribe, which you can do at any time.
Information may also be shared with our technology suppliers and trusted contracted companies who act as
‘data processors’ on our behalf, in order to provide services to you. We have data processing agreements in
place with all companies with whom we share data in accordance with applicable EU and UK Data Protection
laws. [Whilst generally we do not transfer data outside the EEA, we may use cloud-based software vendors
based in the US. These suppliers have signed up to the Privacy Principles of the US Dept of Commerce’s
Privacy Shield scheme].
We would like to send you information about our products and services from time to time by post, by
telephone, email, SMS text, 'push notifications’ and social media direct messaging to keep you informed of
special offers, new products and services.
We and our partners will hold all information in confidence and comply with all responsibilities under
applicable Data Protection laws. We will not sell, rent or assign your personal data to any other external
organisation or individual. By proceeding with your request or purchase you agree to these terms. You have a
right to withdraw your consent at any time and can update your preferences at any time by emailing
If you would like further information or wish to make a complaint, please email or write to us at the
address above. Alternatively, you can find out more about your rights or complain to the Information
Commissioner’s Office at ico.org.uk.
Cookies are small text files that are placed on your computer or mobile device by websites that you visit.
They are widely used in order to make websites work, or work more efficiently, as well as to provide
information to the owners of the site.
Most web browsers allow some control of cookies through the browser settings. To find out more about
cookies, including how to see what cookies have been set and how to manage and delete them, visit
To opt out of being tracked by Google Analytics across all websites visit
When you first visit our website, you will have received a pop up asking for your consent to our use of
cookies. To withdraw your consent, please leave this website.
viewing and the date and time of each visitor request. The purpose in collecting this information is to
better understand how our visitors use our website and tailor our products, services and communications
accordingly. We may also use easy-to-share buttons across our website which utilise a piece of code.
Links to other sites
Our website, blogs and social media accounts contain links to other web sites. We are not responsible for
the privacy practices of such other sites. When you leave our site please be sure to read the privacy
information collected by ONSO Ltd.